At Gorange, we strive to ensure your complete satisfaction with our products. If, for any reason, you are not entirely satisfied with your purchase, we’re here to help.

Return Policy

Eligibility for Returns

  1. Time Frame: You have 30 days from the date of purchase to return an item.
  2. Condition: Items must be unused, in the same condition that you received them, and in the original packaging.
  3. Proof of Purchase: A receipt or proof of purchase is required to process any returns.

Non-Returnable Items

Certain types of goods are exempt from being returned:

  • Perishable items such as certain adhesives or sealants.
  • Custom orders or personalized items.
  • Items that have been used or altered.

Refund Policy

Process

  1. Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
  2. Approval: If your return is approved, we will initiate a refund to your original method of payment.
  3. Time Frame: You will receive refund within 30 Days

Partial Refunds

In certain situations, only partial refunds are granted:

  • Items with obvious signs of use.
  • Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery.

Exchange Policy

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [Contact Information] and send your item to: [Return Address].

Shipping

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Shipping Times

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Contact Us

If you have any questions about our Refund and Return Policy, please contact us at:  gopipipehouse@gmail.com